Gladstone Care Ltd’s registered office is 5-7 Bridgegate, Retford, DN22 6AF and we are a company registered in England and Wales under company number 04361907. We are registered on the Information Commissioner’s Office Register, registration number Z7534647 and act as data processor when processing your data.
Information we collect about you
Gladstone Care Ltd processes personal information relating to clients, their family and friends and employees. We will never collect any unnecessary personal data from you.
We collect information in the following ways
How we use your personal data
Gladstone Care Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent unless required to do so by law or for your own safety and well-being. The purposes and reasons for processing your personal data are detailed below.
We collect employees personal data to process job applications, payroll and to monitor any training needs.
We collect clients’ personal data to make sure the care we provide continues to meet their needs.
We collect data relating to the family and friends of clients as next of kin and/or bill payers.
You have the right to access any personal information that Gladstone Care Ltd holds or processes about you.
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information. If we receive such a request we may ask you to verify your identity. This is to ensure that your data is protected and kept secure.
Gladstone Care Ltd takes every reasonable measure and precaution to protect and secure your personal data from unauthorised access, alteration, disclosure or destruction. The measures we have are:
How long we keep your data
Gladstone Care Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
After the retention periods stated personal data will be deleted from our systems and paper documents securely destroyed.
Lodging a complaint
Gladstone Care Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are dissatisfied with how we have handled your information you have a right to lodge a complaint with the Information Commissioner’s Office.
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54 Gladstone Street
We are on the North Yorkshire County Council provider list and are registered with the Care Quality Commission (CQC) see report above.
We are also members of the Independent Care Group (ICG), which represents care providers in North Yorkshire.